Drivers of airline loyalty: Evidence from the business travelers in China

Vlachos, I and Lin, Z (2014) Drivers of airline loyalty: Evidence from the business travelers in China. Transportation Research Part E: Logistics and Transportation Review, 71. 1 - 17. ISSN 1366-5545

Abstract

Metadata

Authors/Creators:
  • Vlachos, I
  • Lin, Z
Copyright, Publisher and Additional Information: (c) 2014 Elsevier Ltd. All rights reserved. This is an author produced version of a paper published in Transportation Research Part E: Logistics and Transportation Review. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: Airline loyalty; Airline attributes; Business travelers; Reputation; Frequent flyer program; China
Dates:
  • Published: 17 September 2014
  • Accepted: 27 July 2014
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 27 Jul 2015 10:39
Last Modified: 23 Mar 2016 15:57
Published Version: http://dx.doi.org/10.1016/j.tre.2014.07.011
Status: Published
Publisher: Elsevier
Identification Number: https://doi.org/10.1016/j.tre.2014.07.011

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