Purpose
To investigate the impact of the new e-lending scheme on the users of libraries operated by Derbyshire County Council (hereafter DCC).
Design/methodology/approach
A web-based questionnaire distributed to current and recent users of the e-lending service with 452 responses.
Findings
The service is very highly valued and its users would wish it to be continued and, if possible, extended and improved, most obviously by increasing the stock. The principal motivating factors for use of the service are convenience and time-saving, as opposed to physical remoteness from a library or accessibility issues.
Originality/value
This is one of the first, and the largest, surveys in the UK of a public library e-lending service, and provides guidance for the future development of such services.
CORE (COnnecting REpositories)
CORE (COnnecting REpositories)