Abu Shawar, B and Atwell, ES (2010) Chatbots: can they serve as natural language interfaces to QA corpus? In: Proceeding (689) Advances in Computer Science and Engineering / 690: Internet and Multimedia Systems and Applications - 2010. ACSE'2010: Sixth IASTED International Conference on Advances in Computer Science and Engineering, 15-17 Mar 2010, Sharm El Sheikh, Egypt. ACTA Press .
Abstract
A chatbot is a program which can chat in natural language, on a topic built into the chatbot’s internal knowledge model. Many chatbots exist, with different knowledge-bases programmed by the chatbot builders. We have built a system to convert a website text (corpus) to a chatbot knowledge-base format. In this paper the chatbot is used as a question answer interface, where TRE09 QA track is used to automatically retrain the chatbot knowledge-base. Evaluation shows promising results, 2/3 of generated answers were correct. We aim to see how to improve the algorithm for building the knowledge base before comparing this tool with other natural language interfaces.
Metadata
| Authors/Creators: |
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| Keywords: | Chatbot; QA system; human computer interfaces; AIM |
| Dates: |
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| Institution: | The University of Leeds |
| Academic Units: | The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Computing (Leeds) > Artificial Intelligence & Biological Systems (Leeds) |
| Depositing User: | Symplectic Publications |
| Date Deposited: | 15 Jan 2015 11:58 |
| Last Modified: | 21 Feb 2024 13:38 |
| Published Version: | http://dx.doi.org/10.2316/P.2010.689-050 |
| Status: | Published |
| Publisher: | ACTA Press |
| Identification Number: | https://doi.org/10.2316/p.2010.689-050 |
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