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The nonsense of knowledge management

Wilson, T.D. (2002) The nonsense of knowledge management. Information Research, 8 (1). paper 144. ISSN 1368-1613

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Examines critically the origins and basis of 'knowledge management', its components and its development as a field of consultancy practice. Problems in the distinction between 'knowledge' and 'information' are explored, as well as Polanyi's concept of 'tacit knowing'. The concept is examined in the journal literature, the Web sites of consultancy companies, and in the presentation of business schools. The conclusion is reached that 'knowledge management' is an umbrella term for a variety of organizational activities, none of which are concerned with the management of knowledge. Those activities that are not concerned with the management of information are concerned with the management of work practices, in the expectation that changes in such areas as communication practice will enable information sharing.

Item Type: Article
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Depositing User: Information Studies
Date Deposited: 24 Mar 2009 12:58
Last Modified: 13 May 2009 12:32
Published Version: http://informationr.net/ir/8-1/paper144.html
Status: Published
Publisher: Tom Wilson / Lund University Libraries
Refereed: Yes
URI: http://eprints.whiterose.ac.uk/id/eprint/8110

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