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Remote usability evaluations with disabled people

Petrie, H., Hamilton, F., King, N. and Pavan, P. (2006) Remote usability evaluations with disabled people. In: Grinter, R., Rodden, T., Aoki, P., Cutrell, E., Jeffries, R. and Olson, G., (eds.) Proceedings of the Special Interest Group on Computer-Human Interaction 2006 Conference on Human Factors in Computing Systems. CHI2006, April 22 - 27, 2006, Montréal, Québec, Canada. ACM , New York, NY, USA , 1133 - 1141. ISBN 1-59593-372-7

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Finding participants for evaluations with specific demographics can be a problem for usability and user experience specialists. In particular, finding participants with disabilities is especially problematic, yet testing with disabled people is becoming increasingly important. Two case studies are presented that explore using asynchronous remote evaluation techniques with disabled participants. These show that while quantitative data are comparable, the amount and richness of qualitative data are not likely to be comparable. The implications for formative and summative evaluations are discussed and a set of principles for local and remote evaluations with disabled users is presented.

Item Type: Proceedings Paper
Institution: The University of York
Academic Units: The University of York > Computer Science (York)
Depositing User: York RAE Import
Date Deposited: 24 Mar 2009 17:01
Last Modified: 24 Mar 2009 17:01
Published Version: http://dx.doi.org/10.1145/1124772.1124942
Status: Published
Publisher: ACM
Identification Number: 10.1145/1124772.1124942
URI: http://eprints.whiterose.ac.uk/id/eprint/7367

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