The shaping of electronic service delivery: introducing online services in British social housing

Pleace, N. (2005) The shaping of electronic service delivery: introducing online services in British social housing. Information, Communication and Society, 8 (4). pp. 524-541. ISSN 1369-118X

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Authors/Creators:
  • Pleace, N. (np3@york.ac.uk)
Institution: The University of York
Academic Units: The University of York > Centre for Housing Policy (York)
Depositing User: York RAE Import
Date Deposited: 15 May 2009 14:20
Last Modified: 15 May 2009 14:20
Published Version: http://dx.doi.org/10.1080/13691180500259194
Status: Published
Publisher: Taylor & Francis
Identification Number: https://doi.org/10.1080/13691180500259194

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