Monk, A., Fellas, E. and Ley, E. (2004) Hearing only one side of normal and mobile phone conversations. Behaviour & Information Technology, 23 (5). pp. 301-305. ISSN 0144-929XFull text not available from this repository.
Mobile (cell) phone conversations are commonly perceived as annoying when conducted in a public space. An experiment is described that demonstrates one factor contributing to this phenomenon: hearing only one side of a conversation makes it more noticeable and intrusive. Two actors repeatedly staged the same conversation under three conditions: cell phone; normal, co-present both audible, and co-present only one audible. After the staged conversation, which took place on a train, a third person obtained verbal ratings from members of the travelling public. As in a previous experiment published in this journal, the cell phone conversation was rated as more noticeable and intrusive than the normal co-present both audible conversation. Critically, a new experimental condition, co-present one-audible, in which both actors were present but only one side of the conversation was heard, produced ratings equivalent to the cell phone condition. This 'need-to-listen' effect is discussed with regard to implications for design and theories of language use.
|Keywords:||Behavioral Psychology; Health & Safety Aspects of Computing; Human Computer Interaction; Human Performance Modelling; Social Aspects of Computing & IT; User Interface; Web Usability|
|Academic Units:||The University of York > Psychology (York)|
|Depositing User:||York RAE Import|
|Date Deposited:||18 Aug 2009 10:15|
|Last Modified:||18 Aug 2009 10:15|
|Publisher:||Taylor & Francis|
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