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Demand Impacts of Bus Quality Improvements

Shires, JD and Wardman, M (2009) Demand Impacts of Bus Quality Improvements. In: ETC Proceedings. AET European Transport Conference, 5-7 October 2009, Leeuwenhorst, the Netherlands. .

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This papers stems from research commission by the Department for Transport (DfT) in 2007 entitled, The Role of Soft Measures in Influencing Patronage Growth and Modal Split in the Bus Market in England (AECOM,2009). The key objective of the study was to investigate the role of ‘soft’ measures and how they influenced bus demand in England. A wide range of measures can come under the definition of ‘soft’ (Balcombe et al., 2004) and these can include driver training and attitudes; cleanliness; passenger information; security; accessibility; fares simplicity. A number of studies in the past (SDG, 1996; Hensher & Priori, 2002; ACCENT, 2002) have used Stated Preference (SP) techniques to estimate valuations for these and other ‘soft’ measures. No attempt, as far as we are aware, has been made to estimate the direct demand impacts that result from the introduction of one, or more, soft measure onto a bus service. This therefore is the key difference between previous studies and the research reported in this paper. With this in mind we report only the findings of the main SP modelling work that was carried out by ourselves within this project and specifically the elasticity demand models estimated from it. We note that this forms only a part of the overall research as carried out by ourselves and the lead consultant AECOM and which is reported in the final project report (AECOM, 2009). We also note at this point that the views outlined in this paper are entirely our own and do not necessarily reflect those of the DfT who commissioned this piece of research or of AECOM the lead consultant.

Item Type: Proceedings Paper
Copyright, Publisher and Additional Information: © 2009 Association for European Transport . Reproduced with permission from the copyright holder.
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Environment (Leeds) > Institute for Transport Studies (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 26 Jan 2012 14:37
Last Modified: 20 Nov 2015 14:59
Status: Published
URI: http://eprints.whiterose.ac.uk/id/eprint/43652

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