The Role of Exporters’ Emotional Intelligence in Building Foreign Customer Relationships

Leonidou, LC, Aykol, B, Fotiadis, TA et al. (2 more authors) (2020) The Role of Exporters’ Emotional Intelligence in Building Foreign Customer Relationships. Journal of International Marketing, 27 (4). pp. 58-80. ISSN 1069-031X

Abstract

Metadata

Authors/Creators:
  • Leonidou, LC
  • Aykol, B
  • Fotiadis, TA
  • Zeriti, A
  • Christodoulides, P
Copyright, Publisher and Additional Information: © American Marketing Association, 2019. This is an author produced version of an article published in the Journal of International Marketing. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: business relationships, emotional intelligence, exporting, relational performance
Dates:
  • Published: 1 December 2020
  • Accepted: 27 August 2019
  • Published (online): 30 September 2019
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 29 Aug 2019 13:57
Last Modified: 16 Jan 2020 15:13
Status: Published
Publisher: SAGE Publications
Identification Number: https://doi.org/10.1177/2F1069031X19876642

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