Flying to Quality: Cultural Influences on Online Reviews

Stamolampros, P, Korfiatis, N, Kourouthanassis, P et al. (1 more author) (2019) Flying to Quality: Cultural Influences on Online Reviews. Journal of Travel Research, 58 (3). pp. 496-511. ISSN 0047-2875

Abstract

Metadata

Authors/Creators:
Copyright, Publisher and Additional Information: © 2018, The Author(s). This is an author produced version of a paper published in Journal of Travel Research. Reprinted by permission of SAGE Publications.
Keywords: electronic WOM; online reviews; service quality; airlines; cultural differences; structural topic model
Dates:
  • Published: 1 March 2019
  • Accepted: 23 January 2018
  • Published (online): 9 April 2018
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Accounting & Finance Division (LUBS) (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 04 Dec 2018 14:54
Last Modified: 11 Mar 2020 13:39
Status: Published
Publisher: SAGE Publications
Identification Number: https://doi.org/10.1177/0047287518764345

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