Consumer Perceptions of Information Helpfulness and Determinants of Purchase Intention in Online Reviews of Services

Filieri, R., McLeay, F. orcid.org/0000-0002-5535-1591, Tsui, B. et al. (1 more author) (2018) Consumer Perceptions of Information Helpfulness and Determinants of Purchase Intention in Online Reviews of Services. Information and Management. ISSN 0378-7206

Abstract

Metadata

Authors/Creators:
Copyright, Publisher and Additional Information: © 2018 Elsevier. This is an author produced version of a paper subsequently published in Information & Management. Uploaded in accordance with the publisher's self-archiving policy. Article available under the terms of the CC-BY-NC-ND licence (https://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Electronic word of mouth; Services; Dual process theory; Perceived information helpfulness; Purchase intention
Dates:
  • Published (online): 26 April 2018
  • Accepted: 20 April 2018
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Depositing User: Symplectic Sheffield
Date Deposited: 01 Jun 2018 11:13
Last Modified: 26 Apr 2020 00:38
Published Version: https://doi.org/10.1016/j.im.2018.04.010
Status: Published online
Publisher: Elsevier
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.im.2018.04.010

Share / Export

Statistics