The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM)

Campbell, JL, Britten, N, Green, C et al. (7 more authors) (2013) The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM). Trials, 14. ISSN 1745-6215

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2013 Campbell et al.; licensee BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License http://creativecommons.org/licenses/by/2.0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Keywords: Primary care; Telephone triage; Decision support; General practitioner; Nurse; Workload; Satisfaction; Cost-effectiveness; Cluster randomised controlled trial
Dates:
  • Published: 4 January 2013
  • Accepted: 13 December 2012
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Medicine (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 10 Apr 2019 08:47
Last Modified: 10 Apr 2019 08:48
Status: Published
Publisher: BMC
Identification Number: https://doi.org/10.1186/1745-6215-14-4

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