The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usual care (the ESTEEM trial).

Campbell, JL, Fletcher, E, Britten, N et al. (16 more authors) (2015) The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice: a cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usual care (the ESTEEM trial). Health Technology Assessment, 19 (13). 1-viii. ISSN 1366-5278

Abstract

Metadata

Authors/Creators:
  • Campbell, JL
  • Fletcher, E
  • Britten, N
  • Green, C
  • Holt, T
  • Lattimer, V
  • Richards, DA
  • Richards, SH https://orcid.org/0000-0003-1416-0569
  • Salisbury, C
  • Taylor, RS
  • Calitri, R
  • Bowyer, V
  • Chaplin, K
  • Kandiyali, R
  • Murdoch, J
  • Price, L
  • Roscoe, J
  • Varley, A
  • Warren, FC
Copyright, Publisher and Additional Information: © Queen’s Printer and Controller of HMSO 2015. This work was produced by Campbell et al. under the terms of a commissioning contract issued by the Secretary of State for Health. This issue may be freely reproduced for the purposes of private research and study and extracts (or indeed, the full report) may be included in professional journals provided that suitable acknowledgement is made and the reproduction is not associated with any form of advertising.
Keywords: Adolescent; Adult; Aged; Appointments and Schedules; Attitude of Health Personnel; Child; Child, Preschool; Cost-Benefit Analysis; Decision Support Systems, Clinical; Female; General Practitioners; Great Britain; Humans; Infant; Infant, Newborn; Male; Middle Aged; Nurses; Outcome and Process Assessment (Health Care); Patient Satisfaction; Primary Health Care; Referral and Consultation; State Medicine; Telephone; Time Factors; Triage; Workload; Young Adult
Dates:
  • Published: 1 February 2015
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Medicine (Leeds) > Leeds Institute of Health Sciences (Leeds) > Academic Unit of Primary Care (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 29 Sep 2017 13:49
Last Modified: 29 Sep 2017 13:58
Published Version: http://www.ncbi.nlm.nih.gov/pubmed/25690266
Status: Published
Publisher: National Coordinating Centre for Health Technology Assessment
Identification Number: https://doi.org/10.3310/hta19130

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