Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users' views

O'Cathain, A., Knowles, E., Turner, J. orcid.org/0000-0003-3884-7875 et al. (1 more author) (2014) Acceptability of NHS 111 the telephone service for urgent health care: cross sectional postal survey of users' views. Family Practice , 31 (2). pp. 193-200. ISSN 0263-2136

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Copyright, Publisher and Additional Information: © The Author 2013. Published by Oxford University Press. This is an Open Access article distributed under the terms of the Creative Commons Attribution Non-Commercial License (http://creativecommons.org/licenses/by-nc/3.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited.
Keywords: General practice; out-of-hours medical care; patient satisfaction; telephone; triage; urgent care
Dates:
  • Published: April 2014
  • Accepted: 3 November 2013
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Health and Related Research (Sheffield) > Sheffield Centre for Health and Related Research
Depositing User: Symplectic Sheffield
Date Deposited: 27 Apr 2017 12:45
Last Modified: 27 Apr 2017 12:45
Published Version: https://doi.org/10.1093/fampra/cmt078
Status: Published
Publisher: Oxford University Press (OUP)
Refereed: Yes
Identification Number: https://doi.org/10.1093/fampra/cmt078
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