Measuring the unmeasurable: reader development and its impact on performance measurement in the public library sector

Train, B. and Elkin, J. (2001) Measuring the unmeasurable: reader development and its impact on performance measurement in the public library sector. Library Review, 50 (6). pp. 295-304. ISSN 0024-2535

Abstract

Metadata

Authors/Creators:
  • Train, B.
  • Elkin, J.
Keywords: Develpment; Performance Measurement; Public Libraries; Readership; Value
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Depositing User: Miss Anthea Tucker
Date Deposited: 29 Jun 2010 11:14
Last Modified: 04 Aug 2010 15:18
Published Version: http://dx.doi.org/10.1108/EUM0000000005598
Status: Published
Publisher: Emerald
Identification Number: https://doi.org/10.1108/EUM0000000005598

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