Effect of a national urgent care telephone triage service on population perceptions of urgent care provision: controlled before and after study.

Knowles, E., O'Cathain, A., Turner, J. et al. (1 more author) (2016) Effect of a national urgent care telephone triage service on population perceptions of urgent care provision: controlled before and after study. BMJ Open, 6 (10). e011846-e011846. ISSN 2044-6055

Abstract

Metadata

Authors/Creators:
  • Knowles, E.
  • O'Cathain, A.
  • Turner, J.
  • Nicholl, J.
Copyright, Publisher and Additional Information: © Authors. This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work noncommercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http:// creativecommons.org/licenses/by-nc/4.0/
Keywords: patient satisfaction; telephone triage; urgent care
Dates:
  • Published: 14 October 2016
  • Accepted: 20 September 2016
  • Published (online): 14 October 2016
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Health and Related Research (Sheffield) > Sheffield Centre for Health and Related Research
Funding Information:
FunderGrant number
DEPARTMENT OF HEALTH0490016
Depositing User: Symplectic Sheffield
Date Deposited: 02 Nov 2016 13:19
Last Modified: 04 Nov 2016 16:49
Published Version: http://dx.doi.org/10.1136/bmjopen-2016-011846
Status: Published
Publisher: BMJ Publishing Group
Refereed: Yes
Identification Number: https://doi.org/10.1136/bmjopen-2016-011846
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