Re-embedding agency at the workplace scale: workers and labour control in Glasgow call centres

Hastings, T. orcid.org/0000-0002-2863-8853 and MacKinnon, D. (2016) Re-embedding agency at the workplace scale: workers and labour control in Glasgow call centres. Environment and Planning A, 49 (1). pp. 104-120. ISSN 0308-518X

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2016 The Author(s). This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial Licence (http://creativecommons.org/licenses/by-nc/3.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited. You may not use the material for commercial purposes.
Keywords: labour agency; labour geography; labour process theory; local labour control regime; call centres
Dates:
  • Accepted: 18 July 2016
  • Published (online): 22 August 2016
  • Published: 22 August 2016
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Depositing User: Symplectic Sheffield
Date Deposited: 15 Aug 2016 09:39
Last Modified: 30 Oct 2018 12:02
Published Version: http://dx.doi.org/10.1177/0308518X16663206
Status: Published
Publisher: SAGE Publications
Refereed: Yes
Identification Number: https://doi.org/10.1177/0308518X16663206

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