Customer perceptions of quality of service in public transport: Evidence for bus transit in Scotland

Morton, C, Caulfield, B and Anable, J orcid.org/0000-0002-4259-1641 (2016) Customer perceptions of quality of service in public transport: Evidence for bus transit in Scotland. Case Studies on Transport Policy, 4 (3). pp. 199-207. ISSN 2213-624X

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Copyright, Publisher and Additional Information: © 2016 World Conference on Transport Research Society. Published by Elsevier Ltd. All rights reserved. This is an author produced version of a paper published in Case Studies on Transport Policy. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: Quality of service; Public transport; Customer perceptions
Dates:
  • Accepted: 22 March 2016
  • Published (online): 23 March 2016
  • Published: September 2016
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Environment (Leeds) > Institute for Transport Studies (Leeds) > ITS: Sustainable Transport Policy (Leeds)
Funding Information:
FunderGrant number
Scottish GovernmentA13560022
Depositing User: Symplectic Publications
Date Deposited: 18 Aug 2016 15:33
Last Modified: 25 Sep 2017 23:52
Published Version: http://doi.org/10.1016/j.cstp.2016.03.002
Status: Published
Publisher: Elsevier
Identification Number: https://doi.org/10.1016/j.cstp.2016.03.002

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