Shaping social media analytics in the pursuit of organisational agility : a real options theory perspective

Zhang, M., Wang, Y. orcid.org/0000-0003-1575-0245 and Olya, H. orcid.org/0000-0002-0360-0744 (2021) Shaping social media analytics in the pursuit of organisational agility : a real options theory perspective. Tourism Management, 88. 104415. ISSN 0261-5177

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2021 Elsevier. This is an author produced version of a paper subsequently published in Tourism Management. Uploaded in accordance with the publisher's self-archiving policy. Article available under the terms of the CC-BY-NC-ND licence (https://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords: Social Media; Agility; Real options theory; Hotel performance; Sentiment analysis; Word-of-mouth; Big data analytics
Dates:
  • Accepted: 4 August 2021
  • Published (online): 16 August 2021
  • Published: 16 August 2021
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Sheffield University Management School
Depositing User: Symplectic Sheffield
Date Deposited: 19 Aug 2021 13:26
Last Modified: 19 Aug 2021 13:26
Status: Published
Publisher: Elsevier
Refereed: Yes
Identification Number: https://doi.org/10.1016/j.tourman.2021.104415

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Filename: Manuscript_Final_202108.pdf

Licence: CC-BY-NC-ND 4.0

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