Responsible Metrics

In the past decade, there has been an explosion in the range and reach of metrics to benchmark institutional performance, research qualities and impacts, teaching and learning outcomes. Yet some of the most precious qualities and contributions of higher education resist simple quantification. This chapter explores how to develop measurement and management systems that are both effective and supportive of responsibility, diversity and integrity. Building on The Metric Tide review, it also considers recent developments in the UK's approach to metrics for research and teaching, which are the focus of ongoing debate.