Items where authors include "Ma, Jie"

Article

Lee, C.K.H., Tse, Ying Kei orcid.org/0000-0001-6174-0326, Zhang, Minhao orcid.org/0000-0002-1334-4481 et al. (1 more author) (2019) Analysing online reviews to investigate customer behaviour in the sharing economy: The case of Airbnb. Information Technology and People. ISSN 0959-3845

Ma, Jie, Tse, Ying Kei orcid.org/0000-0001-6174-0326, Wang, Xiaojun et al. (1 more author) (2019) An investigation into customer perception and behaviour through social media research – an empirical study of the United Airline overbooking crisis. Transportation Research Part E: Logistics and Transportation Review. pp. 192-205. ISSN 1878-5794