Items where authors include "Gerrath, M"
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Gerrath, M orcid.org/0000-0001-7422-2181, Mafael, A, Ulqinaku, A orcid.org/0000-0003-3456-6451 et al. (1 more author) (2022) Service Failures in Times of Crisis: An Analysis of eWOM Emotionality. Journal of Business Research. ISSN 0148-2963 (In Press)