Perception of barriers to the adoption of CRM in the banking sector in Oman

Al-Mamari, S.H. and Nunes, J.M.B. (2008) Perception of barriers to the adoption of CRM in the banking sector in Oman. In: Proceedings of the 5th European and Mediterranean Conference on Information Systems. EMCIS 2008, 25th - 26th May 2008, Dubai, UAE. ISEing , pp. 1-12.

Abstract

Metadata

Authors/Creators:
  • Al-Mamari, S.H.
  • Nunes, J.M.B.
Copyright, Publisher and Additional Information: © 2008 ISEing. This is an author produced version of a paper subsequently published in Proceedings of the 5th European and Mediterranean Conference on Information Systems. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: CRM; Information Systems; Banking; Barriers.
Dates:
  • Published: 2008
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Depositing User: Symplectic Sheffield
Date Deposited: 06 May 2014 13:02
Last Modified: 06 May 2014 13:02
Published Version: http://www.iseing.org/emcis/emcis2008/_private/Acc...
Status: Published
Publisher: ISEing
Refereed: Yes

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