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Working out a common task: design and evaluation of user-intelligent system collaboration

Petrelli, D., Lanfranchi, V. and Ciravegna, F. (2005) Working out a common task: design and evaluation of user-intelligent system collaboration. In: Costabile, M.F. and Paternò, F., (eds.) Human-Computer Interaction - INTERACT 2005. Interact 2005: IFIP TC13 International Conference, 12 - 16 September 2005, Rome, Italy. Lecture Notes in Computer Science (3585/2). Springer , Berlin / Heidelberg , pp. 309-322. ISBN 978-3-540-28943-2

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Abstract

This paper describes the design and user evaluation of an intelligent user interface intended to mediate between users and an Adaptive Information Extraction (AIE) system. The design goal was to support a synergistic and cooperative work. Laboratory tests showed the approach was efficient and effective; focus groups were run to assess its ease of use. Logs, user satisfaction questionnaires, and interviews were exploited to investigate the interaction experience. We found that user’ attitude is mainly hierarchical with the user wishing to control and check the system’s initiatives. However when confidence in the system capabilities rises, a more cooperative interaction is adopted.

Item Type: Proceedings Paper
Copyright, Publisher and Additional Information: © IFIP International Federation for Information Processing 2005. This is an author produced version of a paper published in Lecture Notes in Computer Science. Uploaded in accordance with the publisher's self-archiving policy.
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Engineering (Sheffield) > Department of Computer Science (Sheffield)
The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)
Depositing User: Sherpa Assistant
Date Deposited: 25 Jul 2008 11:30
Last Modified: 08 Feb 2013 16:56
Published Version: http://dx.doi.org/10.1007/11555261_27
Status: Published
Publisher: Springer
Refereed: Yes
Identification Number: 10.1007/11555261_27
URI: http://eprints.whiterose.ac.uk/id/eprint/3949

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