Petrelli, D., Hansen, P., Beaulieu, M., Sanderson, M., Demetriou, G. and Herring, P. (2004) Observing Users - Designing clarity a case study on the user-centred design of a cross-language information retrieval system. Journal of the American Society for Information Science and Technology, 55 (10). pp. 923-934.
This paper presents a case study of the development of an interface to a novel and complex form of document retrieval: searching for texts written in foreign languages based on native language queries. Although the underlying technology for achieving such a search is relatively well understood, the appropriate interface design is not. A study involving users (with such searching needs) from the start of the design process is described covering initial examination of user needs and tasks; preliminary design and testing of interface components; building, testing, and further refining an interface; before finally conducting usability tests of the system. Lessons are learned at every stage of the process leading to a much more informed view of how such an interface should be built.
|Copyright, Publisher and Additional Information:||© 2004 John Wiley & Sons, INC. This is an author produced version of a paper published in Journal of the American Society for Information Science and Technology. Uploaded in accordance with the journal self-archving policy.|
|Institution:||The University of Sheffield|
|Academic Units:||The University of Sheffield > Faculty of Social Sciences (Sheffield) > Information School (Sheffield)|
|Depositing User:||Sherpa Assistant|
|Date Deposited:||20 May 2008 08:40|
|Last Modified:||08 Feb 2013 16:56|