Designing public agencies for 21st century water–energy–food nexus complexity : the case of Natural Resources Wales

Public environmental organisations face a Herculean task: to be responsive to public and executive expectations for decentralisation, integration, increasing accountabilities and efficiency savings plus, contemporaneously, managing increasingly complex nature–society systems as exemplified by the water–energy–food nexus. The public-agency innovation literatures and contingency theory offer partial explanations for this challenge. However, this article, which sits at the intersection of public administration and organisational theory, proposes a new analytical framework for framing public-agency responses to nexus complexity. It first outlines the framework and then tests it on the case of Natural Resources Wales, the Welsh national natural environment agency. This case identifies six distinct innovations that have adopted to meet complex nexus pressures. This leads us to characterise the case as an example of a multi-scalar, hybrid, adhocratic organisation designed to meet nexus challenges. These findings have wider impact for the international community of public agencies with socio-environmental remits facing similar nexus pressures and challenges in the 21st century.