Design and Application of a Service Outsourcing Cloud for the Insurance Industry

Hui, H and McLernon, D orcid.org/0000-0002-5163-1975 (2019) Design and Application of a Service Outsourcing Cloud for the Insurance Industry. In: Proceedings of the 9th International Conference on Information Communication and Management. ICICM 2019: 9th International Conference on Information Communication and Management, 23-26 Aug 2019, Prague, Czech Republic. Association for Computing Machinery . ISBN 978-1-4503-7188-9

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Copyright, Publisher and Additional Information: © 2019 Association for Computing Machinery. This is an author produced version of a paper published in Proceedings of the 9th International Conference on Information Communication and Management. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: BPO; Service Outsourcing Cloud; Insurance Industry
Dates:
  • Accepted: 1 May 2019
  • Published (online): 23 August 2019
  • Published: 23 August 2019
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Engineering & Physical Sciences (Leeds) > School of Electronic & Electrical Engineering (Leeds) > Robotics, Autonomous Systems & Sensing (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 13 May 2019 12:55
Last Modified: 03 Jan 2020 16:58
Status: Published
Publisher: Association for Computing Machinery
Identification Number: https://doi.org/10.1145/3357419.3357420

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