What's the problem with patient experience feedback? A macro and micro understanding, based on findings from a three‐site UK qualitative study

Sheard, L, Peacock, R orcid.org/0000-0002-0407-5339, Marsh, C et al. (1 more author) (2019) What's the problem with patient experience feedback? A macro and micro understanding, based on findings from a three‐site UK qualitative study. Health Expectations, 22 (1). pp. 46-53. ISSN 1369-6513

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © 2018 The Authors Health Expectations published by John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium, provided the original work is properly cited. (https://creativecommons.org/licenses/by/4.0/)
Keywords: patient experience; patient feedback; qualitative research; quality improvement; United Kingdom
Dates:
  • Published: 29 January 2019
  • Accepted: 20 July 2018
  • Published (online): 22 September 2018
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Medicine (Leeds) > Leeds Institute of Cancer and Pathology (LICAP) > Patient Centred Outcomes Research
The University of Leeds > Faculty of Medicine and Health (Leeds) > School of Psychology (Leeds)
Depositing User: Symplectic Publications
Date Deposited: 18 Oct 2018 08:41
Last Modified: 15 Feb 2019 10:48
Status: Published
Publisher: Wiley
Identification Number: https://doi.org/10.1111/hex.12829

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