Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter?

Auh, S, Menguc, B orcid.org/0000-0002-4116-3047, Imer, P et al. (1 more author) (2019) Frontline Employee Feedback-Seeking Behavior: How Is It Formed and When Does It Matter? Journal of Service Research, 22 (1). pp. 44-59. ISSN 1094-6705

Abstract

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Authors/Creators:
Copyright, Publisher and Additional Information: © The Author(s) 2018. This is an author produced version of a paper published in Journal of Service Research. Reprinted by permission of SAGE Publications.
Keywords: feedback-seeking behavior, leader-member exchange (LMX), frontline em3ployee performance, feedback-seeking climate, job satisfaction
Dates:
  • Accepted: 26 April 2018
  • Published (online): 12 June 2018
  • Published: 1 February 2019
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Marketing Division (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 10 May 2018 11:08
Last Modified: 04 Feb 2019 14:21
Status: Published
Publisher: SAGE Publications
Identification Number: https://doi.org/10.1177/1094670518779462

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