Using Adobe Connect to deliver innovative learner support

The University of Sheffield has recently moved to improve its digital offer for students within learning and teaching. Lecture capture was introduced in 2016/17, and this was recently followed by the University of Sheffield Digital Media Hub to host and disseminate video content. Although helpful to all students, the move is particularly beneficial to those not predominantly based in Sheffield: distance and off-campus learners, international partners and part-time students. In this environment of change, the University Library’s Faculty Engagement Team (FET) decided to develop our digital offer and increase the number of students able to access library support. This article outlines the ‘Digital Delivery Project’, established by FET to explore, test and implement strategies for expanding the Library’s learner support online.