Service supply chain management process capabilities: Measurement development

Boon-itt, S, Wong, CY orcid.org/0000-0002-4933-1770 and Wong, CWY (2017) Service supply chain management process capabilities: Measurement development. International Journal of Production Economics, 193. pp. 1-11. ISSN 0925-5273

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Copyright, Publisher and Additional Information: © 2017 Elsevier B.V. This is an author produced version of a paper published in International Journal of Production Economics. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: Service supply chain; Process capability; Scale development; Empirical measurement methodology
Dates:
  • Published: November 2017
  • Accepted: 17 June 2017
  • Published (online): 21 June 2017
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Logistics, Info, Ops and Networks (LION) (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 22 Jun 2017 09:42
Last Modified: 21 Dec 2018 01:38
Status: Published
Publisher: Elsevier
Identification Number: https://doi.org/10.1016/j.ijpe.2017.06.024

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