Customer Loyalty in International Third-Party Logistics Service Providers

Vlachos, I (2017) Customer Loyalty in International Third-Party Logistics Service Providers. In: Rossi, P, (ed.) Marketing at the Confluence between Entertainment and Analytics. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. 2016 AMS 19th World Marketing Congress, 19-23 Jul 2016, Paris, France. Academy of Marketing Science , pp. 671-685. ISBN 978-3-319-47330-7



Keywords: Customer Loyalty; Business-to-Business; Third-Party Logistics; International Business; Service Satisfaction; Strategic Collaboration
  • Published: 2017
  • Accepted: 1 March 2016
  • Published (online): 30 April 2017
Institution: The University of Leeds
Academic Units: The University of Leeds > Faculty of Business (Leeds) > Management Division (LUBS) (Leeds) > Logistics, Info, Ops and Networks (LION) (LUBS)
Depositing User: Symplectic Publications
Date Deposited: 18 Aug 2016 13:48
Last Modified: 07 Sep 2017 16:08
Status: Published
Publisher: Academy of Marketing Science
Identification Number:

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