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Developing personal relationships in care homes: realising the contributions of staff, residents and family members

Wilson, C.B., Davies, S. and Nolan, M. (2009) Developing personal relationships in care homes: realising the contributions of staff, residents and family members. Ageing and Society, 29 (7). pp. 1041-1063. ISSN 0144-686X

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Personal relationships are all integral part of living, working and visiting in care homes, but little research has made relationships the main focus of enquiry, and there have been few studies of the perspectives of residents, staff and family members. The study reported here sought to redress this neglect. Using a constructivist approach, the nature and types of relationships between residents, staff and family members were explored in three care homes in England using combined methods including participant observation, interviews and focus groups. The data collection and analysis Occurred iteratively Over 21 months and three types of relationships were identified: 'pragmatic relationships' that primarily focus oil the instrumental aspects of care; 'personal and responsive relationships' that engage more fully with the particular needs of individual residents; and 'reciprocal relationships' that recognise the roles of residents, staff and family members in creating a sense of community within the home. This paper explores the contributions made by staff; residents and family members in the development of these relationships. The findings enhance our understanding of the role of inter-personal relationships in care home settings and of the factors that condition them. The implications for developing improved practice in care ponies are also considered.

Item Type: Article
Copyright, Publisher and Additional Information: © 2009 Cambridge University Press. This is an author produced version of a paper subsequently published in Ageing and Society. Uploaded in accordance with the publisher's self-archiving policy.
Keywords: relationships; care homes; older people; resident-centred care; relationship-centred care
Institution: The University of Sheffield
Academic Units: The University of Sheffield > Faculty of Medicine, Dentistry and Health (Sheffield) > School of Medicine (Sheffield) > Clinical Sciences Division North (Sheffield) > Sheffield Institute for Studies on Ageing
The University of Sheffield > University of Sheffield Research Centres and Institutes > Sheffield Institute for Studies on Ageing
Depositing User: Miss Anthea Tucker
Date Deposited: 12 Nov 2009 10:15
Last Modified: 08 Feb 2013 16:59
Published Version: http://dx.doi.org/10.1017/S0144686X0900840X
Status: Published
Publisher: Cambridge University Press
Identification Number: 10.1017/S0144686X0900840X
URI: http://eprints.whiterose.ac.uk/id/eprint/10131

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